New Notifications System Launch - 22nd March 2021

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Your notifications are getting a facelift! Starting on 22nd March 2021 all users will be upgraded to the shiny new system featuring easy access to their preferences, an improved design and more control directly in the notifications panel. We need to permanently remove all existing notifications with this change, so please use this time to check the ones you currently have if you care about them. There are a few things you need to know before the switch-over happens, so read on for more information.


What's happening?

Our current notifications system has served the site well for many years but was starting to get a bit old and tired, plus it's not particularly easy to modify or scale up to fit the needs of the growing community. It really began showing its age in September 2020 when the system hit some database limits which required considerable maintenance work to get it going again.

To remedy this, we've built a brand new replacement system from the ground up with a focus on easier access to notification preferences, a cleaner design and full control of your notifications direct from the panel. While it may not look much different from what you're used to, it lays the foundation for a much more powerful and versatile system.



We've migrated all the notification types you're used to into this system, so you shouldn't be missing out on anything. In addition, it's now considerably easier to add new types of notifications to the site. So, if there are any events on the site you wish you were notified about let us know in the comments and we'll see what we can do!

You'll be able to get your hands on the new panel from 22nd March 2021, with the old system being switched off the same day.

As a quick summary, here are the things that are new (or different) with the upgraded system:

  • Read notifications now remain in your notifications panel - As we've moved all controls for notifications into the panel, you'll be able to see any manage notifications you've already read. Here you'll also find controls to mark them unread or delete them.
  • Quickly toggle notification settings - Just click the cog icon and you can change your preferences without needing to leave the page you're viewing.
  • 90-day cleanup - One of the problems the old system had is that it kept notifications forever. Meaning inactive users were collecting more and more notifications they may never read or at least would be overwhelmed with when they return. We'll now be keeping notifications for 3 months and then automatically clear them from your panel.
  • No more game-specific notifications - While this may come off as bad news for some of you, we've removed the ability to filter notifications based on the game site you're viewing. In a survey we ran in November 2020 ~75% of users did not use this option and the overall consensus was that it would be largely unnecessary if we allowed more granular control over notifications.

As time goes on we'll be iterating on the system to add new notification types and better controls for managing which notifications you receive. For now, we've replicated the "old" system functionality so it should feel both new and familiar to you.


What's the catch?

Unfortunately, the data used by the new system is incompatible with the old system. This means that all of your existing notifications will be permanently removed on 22nd March 2021. We're giving you a heads up now so you have time to manage any important alerts from the existing system before the switch-over takes place. 


We're keen to see what you guys make of the new system and, as before, please let us know in the comments if you have any good ideas for new types of notifications to show. We might even be able to get some of the best ideas in place in time for launch!

714 comments

  1. Pickysaurus
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    Post Launch Update 30/03/21

    Following the initial wave of feedback, we've highlighted a few high priority issues with the new system which our developers are currently working on fixing. 

    Priority Issues List



    • Investigate cases where users are not getting any notifications at all (Complete)
    • Restore notifications for "Comments on mods I'm tracking". (Fixed 02/04/2021 - see your preferences to toggle it on/off)
    • Some users aren't receiving "Comments on mods I'm tracking" since the default was changed to "OFF" (Investigating 06/04/2021)
    • Add notifications for interactions with the mod page forum tab. (Update 07/04/2021 - Replies to forum threads currently works but is not visually distinct from regular comments) 
    • Investigate issues with replies to comments in the Image and Video share. (Fixed 02/04/2021)
    • Investigate missing notifications when some types of content are deleted from a mod page. (Fixed 07/04/2021)
    • Fix the incorrect notification generated when a changelog is added by a team member on your mod page. (Fixed 02/04/2021)

    If you see an issue you're encountering above, please know that we are aware of it and don't need any further reports. I will keep this sticky post updated as work progresses. If your comment hasn't been mentioned in the list above, it's very possible we've noted it as an enhancement. 

    Once the bug fixing is out of the way we'll be going through the suggestions and requests you have submitted and compiling a list of priorities for Phase 2 of the release (and beyond). I aim to keep updating the pinned comments here with any new information on this. 

    Thank you all for sharing your thoughts with us and being patient while we iron out the kinks in the new system! 
  2. ShaggyMonster
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    Hi, will the "view all comments" option be returning? I found that incredibly useful for reading through high numbers of notifications.
  3. LPlates
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    Ok, notifications are back :) (I think all...)
    Last step - one click delete of A notification and all is well :)
    1. Wolfpack49
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      +1
    2. Madrias
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      Agreed.  I like keeping my notifications panel clean, but...  I'm not going to click twice for every notification I want to get rid of, so I've been leaving them grayed out.

      I used to solve that problem by opening the main panel that we no longer have and just deleting all notifications, but that's no longer an option, and I don't need a simple "Mark as Read" button.
  4. Wolfpack49
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    Looks like the old notifications page is no longer working for tracked mods, either.  Comment made at 2:42 today on SSE Engine Fixes and does not appear in notifications there, or in the dropdown.  The 2nd bullet in the sticky post above is incorrect -- it was "unfixed" with the change to default tracked mod notifications to OFF on April 3.
    1. Pickysaurus
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      We haven't made any changes to the old system at all. So it may just be that the comment you're referring to did not generate any kind of notification for some reason. 
    2. Wolfpack49
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      No notifications for tracked mods have appeared on the old notification page since yesterday morning, USSEP also had a comment made at 12:42 yesterday for which no notification was generated. It actually looks like tracked mod notifications are no longer working on the old page - it was a good tool to compare with what's showing on the new system, but now I have to check the mod page manually to see if a comment has been added.
    3. Eolhin
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      I commented here 36 hours ago that the old notifications page had stopped showing any new 'comments on mods I am tracking'.  This was confirmed across several mods I support which had new comments, the notifications for which did NOT show up on either the new system, or the old page. *points down to her comment under Wolfpack49's previous longer thread*

      It isn't just that some specific comments are not generating notifications, I have not received a single notification of that type since well before I made that previous post, on either the new system, or the old page, and I track quite a few mods, and know for a fact there have been multiple comments on several of them at the very least.  Your problem is bigger than you think!

      P.S.
      The old notifications page was meant to be shut down...  is it possible that the functionality of it is dropping by stages?  At the worst possible time?
    4. Wolfpack49
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      Update: ok, I have a few tracked mod notifications that are appearing in the dropdown now (new system).  Will continue to check.
    5. Katschaba
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      Yeah, well it is interesting I am getting notifications for comments on tracked mods for some mods. And not for other. No idea what is the difference between those mods, as they are most of the time from the same game.

      And I for one check updates to my tracked content here on the game specific page - not on the old notification page. This is quicker for me to check than go manually to each mod pages. And if I am interested in the content I can just click on the link to redirect me. But yeah.... it is still tedious.

    6. Eolhin
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      @Katschaba
      Huh, I did not know that included comments on tracked mods, as well as files and updates.  Thanks.  Still tedious, and each games has to be checked separately, but a lot better than nothing.
    7. LiloLila
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      same here. Since the comments in the new system are enabled I had to compare it with the old "all notifications" page. The new system only shows 1/2-2/3 of all comment notifications. Normal one day of not checking will get me round about 10 sometimes 20 unnseen commment notifications about multiple new comments per mod. The new comments notification system was always sus for showing me only 4 or 5 of these notes for the same time periode. And the old page was proving that the new system doesn't work. Or at least not reliably. But now the old page doesn't update for over 24 hours anymore and idk what notifications I am missing. And checking every tracked mod manualy every day is no solution.
    8. Wolfpack49
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      Thanks for that tip on the tracked mods tab -- I had never seen that, so a good fallback option if the notifications page is going away.

      On a happier note -- I see the tracked mods notifications are now flowing in the new system (dropdown) as of this morning.  Fingers crossed it will stay that way.
    9. Eolhin
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      Yes, I have received three notifications of comments on tracked mods already today.  Let us hope it is actually fixed, and reliable now, not skipping some.  *crosses fingers*
    10. Katschaba
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      Oh, I am hopefull too I am seeing more traffic in my notifications now
    11. m1sf1t711
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      Likewise :-) Fingers crossed this is fixed now :-)
    12. Talyna23
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      Looking good on my side atm...
    13. Katschaba
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      Hm, so I stopped getting notifications on comments on mods I am tracking again today. But I noticed that the settings was turned off again... So I turned it back on and will see if it will work this time
  5. m1sf1t711
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    Just want to report in the ongoing failure of notifications scenario, for the first time yesterday I've spotted that new files were added to a mod I track and I didn't get a notification.

    On average I'm getting maybe 2 comments notifications appear each time I log in but I don't think I've had a files update notification fail before :-/ I can see from the old notifications list that there are still a number of comments notifications not coming through and the ones I do get don't even appear to be consecutive on that old list.
  6. LiloLila
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    "Restore notifications for "Comments on mods I'm tracking". (Fixed 02/04/2021 - see your preferences to toggle it on/off)"
    Idk if this is working as intendet. Till some hours ago the pop up menu wasn't showing all notifications about new comments (I have comment notifications enabled) and I always had to check the https://www.nexusmods.com/notifications/ side if some are missing. Turn out 1/2 to 2/3 of them wheren't showing in the pop up menu. Means I had to go manually to the mods to see the new comments since I couldn't click on them on this side since the update.

    But for some hours now this side won't update and I can't trust the new menu to show me all notifications because of how it worked for the last couple of days.
    I know this is a work in progress system and therefor might take some time till everyting works and got fine tuned but I hope this gets fixed soon.

    And there are some other (compared to that more or less minor) things, I would like to mention.
    It already got mentioned here and there but the pop up menu in its current state is a bit user unfriendly.
    1: Only 4 notifications at once (previously 5 in the old system) are shown and they get mixed up with already seen notofocations.
    Please make it so that unseen notifications will always get shown ontop of seen ones, like before, and increase the number of shown notifications.
    2: if I load more, It will again only give me 4 more and they might be mixed with see ones again.
    Please change that too so taht I don't have to click 10 times to see all my notifications (if I forgot to delete them for some time)
    3: If I want to delete older notifications I have to delete every one individually and also with two clicks. Means 30 clicks for 15 notifications.
    Please add it to the todo list too to overthink this concept once more please. For example adding an "delete all seen" button or switching the "delete notification" and "mark as read" buttons positions or something like that.
    4: The new notification system doesn't show me witch files of a mod got newly added to it. It just tells me that *some* files are new.
    Please change that back too.

    For everything else it was just a matter of getting used to the differences but I hope that these 5 things (mostly the reliability of the comment notifications) will get overlooked and updated soon. That would be nice.
  7. kat1004
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    Will there ever be a way to disable notifications on images that modders you're tracking have uploaded? I don't particularly care for looking at random screenshots of work-in-progress mods, I just tracked these authors to be notified when they upload new mods. Don't want to see their screenshots or other images.

    Also, throwing my voice in with the "bring back the notifications page" crowd. Drop-down is clunky af on a PC, particularly with the "Load More" and having to click twice to completely delete notifs. Feels like the new notification system was designed by a mobile web designer for a mobile website... which is funny because the site itself takes forever to load on mobile, and often ends up not scrolling properly, so clicking something takes me to a mod that was further up or down the page, which just leads to me never using the mobile version of the site unless my modem's down.
    1. Pickysaurus
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      Choosing which type of content you see from your tracked authors will be part of a tracking centre update. It's out of scope for what we did here. 

      The dedicated notifications page is on our list to discuss, however, we are changing it so "load more" calls 12 more notifications instead of 4 to reduce clicking. 
  8. Geacu
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    Can i no longer specifically get notifications when i get a reply to a comment?

    I can't find that option anymore, and it's the only use i had for comment tracking, was to know if i get a reply on my comment.
    1. Eolhin
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      I believe that may be included under "Social interactions from other users", though given the wording, that is incredibly not-obvious, if so.  (Edit:  See correction below.  I was entirely wrong.)  I do know that replies on top-level comments I have posted under mods is one of the very few things which does seem to be working for me.    So it is included under one of those settings.  Replies to my comments under (for instance) news articles like this I am not being notified of.
    2. Pickysaurus
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      Replies to comments currently falls under "Comments on your files, images and videos". We are going to enhance the settings to make it clearer what they control though. 
  9. Klaxoid
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    Is there a way to have the notifications show "newest unread" at the top instead of just "newest"? I would like the option to have posts I click on go away and if we're not going to go with an auto-delete this seems like the perfect compromise.

    Having this option toggleable would go a long way towards making the image share portion of the nexus enjoyable again.
  10. Wolfpack49
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    Since the change to default "New comments on mods you're tracking' to off in Settings, new comments on tracked mods are not getting notifications when that setting is toggled back to on.  I can see the comment notifications on the old notifications page.
    1. ista3
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      Similar thing for me Wolf, no notifications today at all (tracked authors for images) and yet I can see 10+ on the old notifications page.
      Seemed to stop working for me yesterday.
    2. Katschaba
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      Yep, same here. I was surprised to see I am not getting notifications on mods I track - looked into preferences and saw that it was suddenly turned off. I turned it back on but since then I can see in my Tracked content that there are new comments on mod pages and I still didn't receive notification with the settings turned on.
    3. mred1602
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      Same here. I was back to a single notification about an added file this morning.
      All the other switches are still ON, but comments on tracked mods apparently turned itself OFF last night.
      I wonder if it's related to the flood of bright red "Opps, something went wrong" banners I was getting yesterday when I loaded more comments.
    4. BigBizkit
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      For technical reasons, but also because users have made the point that this setting should be off by default - we defaulted the "New comments on mods you're tracking" to OFF yesterday evening (about 18h ago).

      It is now working as expected for me: I've toggled it back on and I'm receiving notifications for comments on tracked mods.

      Are you saying you've since toggled this setting back to ON but you are not getting notifications for comments on tracked mods?
    5. Katschaba
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      Are you saying you've since toggled this setting back to ON but you are not getting notifications for comments on tracked mods?


      Yes, that is what I am saying. I noticed it was OFF this morning, so I turned it back ON. But I can clearly see in the "Tracked content updates" at the games pages, that there were new comments on mods, yet I didn't receive notification about them.

      //Edit: Hm, I received 1 notification about comment on a mod I am tracking. The only difference I can see is that this mod I added to my tracking list after the new notification update as the mod was released on April 1st I think. But I don't receive notifications on mods I was tracking before the notification update.
    6. Wolfpack49
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      Are you saying you've since toggled this setting back to ON but you are not getting notifications for comments on tracked mods?
      That is exactly what I am saying.  The old notifications page is full of new notifications, but nothing appearing in the bell or dropdown since toggling the setting back to ON.
    7. Wolfpack49
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      Update: Just got my first notification in the dropdown, so things appear to be working again.

      EDIT: actually I spoke too soon.  I got a notification because it was a reply to my comment, not because it was a new comment on a tracked mod.
    8. m1sf1t711
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      Having the same issue I think. Comments notifications seemed to be working. Then I had to turn them back on. Since then I've only had about 6 notifications but I can see on the old notifications page that lots more haven't come through to the bell drop down list.

      So yeah, I wouldn't say the "fixed 02/04/2021" comment is entirely accurate.
    9. BigBizkit
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      Thanks for the report(s) - we're looking into them trying to resolve the issue.

      Can you confirm whether these issues persist after logging out and back in again?
    10. m1sf1t711
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      Hi

      I'm using chrome and auto log out of Nexus every time I close the browser so I've tried with a fresh login. No improvement on the notifications. I get maybe one or two come through but can see from here that I am not getting a lot of others: https://www.nexusmods.com/notifications/?BH=2
    11. Katschaba
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      Can you confirm whether these issues persist after logging out and back in again?


      Yes, tried log out and log back in today's morning and still the same issue. 
    12. Wolfpack49
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      Can you confirm whether these issues persist after logging out and back in again?
      Logging out and back in did not help here, either.  Tried both Firefox and Edge -- same issue.
    13. LPlates
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      same on Brave to and Edge...
    14. Talyna23
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      Add Opera. Gut one notification about a comment, then nothing...
      relogging and resetting the cookies didn't help either...
    15. 1ae0bfb8
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      on the original notifications page, i have 8 pages of notifications.
      under this new system, i have nothing.

      here's what we can rule out
      it's not cookies.
      it's not have you logged out/logged back in.
      it's not have you turned it off and on again.
      it's not the browser.
      it's not my internet speed.
      it's not whether my pc faces magnetic north or not.

      what does that leave?

      oh yeah, the new update. no can't be that. that's unpossible.

      this new feature DOES. NOT. WORK. please fix it, or revert it.
    16. Wolfpack49
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      This should be easy to fix.  What changed between the time all the comments on tracked notifications were working (April 2) and the time the defaulted toggle was set to OFF (April 3)? Version control somewhere?
    17. Eolhin
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      Just to add further confusion to this (sorry!) I have all settings turned to on (yes, I toggled all of them) except for 'show game specific notifications' (I left that off in order to see all of what is coming in, for now), and I am not getting any notifications for comments on mods I am tracking.  AND THEY ARE NOT SHOWING UP ON THE OLD NOTIFICATIONS PAGE EITHER!  I know they exist though, as I have checked the comments sections of several mods I support manually and found new comments.  I have gotten a few notifications for replies on threads I started, but ONLY in mod comments, not under, for instance, news articles like this.

      I use Chrome.  I was getting notifications for comments on mods I am tracking briefly with the new system, but that stopped cold with the last update.


      PS (I know this concern will be bumped to deal with after the bugs.)
      The one notification I got in the format "x-user commented on y-mod" was actually a reply to one of my comments, not a stand-alone comment on that mod.  The previous formatting of replies to your own comments "x-user replied to your comment about y-mod" made a lot more sense and distinguished replies to your own comments from all the other comments.  Can we have that back please?
  11. broccolimonster
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    Shoot. No more game specific notifs :'(( I guess going through tons of notif in one go is the norm now
    1. vialaris632
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      its april and all my notifications are broken. Thanks nexus
    2. Pickysaurus
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      Did you check your preferences? Game specific is definitely in there.